How To Track My Order
At Papasonn's Shop, we make it easy for you to track your order every step of the way. Follow the instructions below to stay updated on your shipment's status. If you have any questions, feel free to contact us at contact@papasonns.com.
Step-by-Step Tracking Instructions
1. Check Your Confirmation Email
After placing your order, youâll receive a confirmation email with your order details. Keep this email handy as it contains your order number and other important information.
2. Look for the Shipping Notification Email
Once your order has been processed and shipped, youâll receive another email with a tracking link. This email will include:
- Your order number
- A tracking number
- A direct link to track your package
3. Click the Tracking Link
Click the tracking link in your shipping notification email. This will redirect you to the carrierâs website, where you can see the latest updates on your packageâs journey.
Common Questions About Tracking
Q: I havenât received a shipping notification email. What should I do?
A: First, check your spam or junk folder to ensure the email didnât get filtered. If you still canât find it, contact us at contact@papasonns.com with your order number.
Q: My tracking link isnât working. What can I do?
A: Tracking links may take up to 48 hours to update. If the link still doesnât work after this time, please contact us for assistance.
Q: What should I do if my order is delayed?
A: While we strive for timely deliveries, occasional delays can occur due to factors beyond our control (e.g., customs or carrier issues). If your order is significantly delayed, contact us, and weâll work to resolve the issue.
Additional Help
If you encounter any issues or have further questions about your order, donât hesitate to reach out to our support team at contact@papasonns.com. Weâre here to help!