Shipping Policy
Effective Date: December 10, 2024
At Papasonns.com, we are committed to delivering your orders promptly and efficiently. Below is our shipping policy to ensure you are informed about how we process, ship, and handle your orders.
Processing Times
- Order Processing: All orders are processed within 3-7 business days after the order is placed and payment is received.
- Exceptions: Orders placed on weekends or holidays will be processed on the next business day.
- In the rare event of a delay, we will notify you via email at the earliest opportunity.
Shipping Times
Shipping times vary based on your location and are generally within 5-10 business days.
Shipping Rates
- Shipping costs are calculated at checkout based on the weight of your items, and shipping destination.
- Free shipping may be available for orders over a certain amount, as indicated on our website.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your shipment.
Lost or Delayed Shipments
- If your order has not arrived within the expected time frame, please contact us at contact@papasonns.com, and we will assist you in locating your package.
- Please note that we are not liable for shipping delays caused by carriers or circumstances beyond our control (e.g., weather, customs processing).
Incorrect Shipping Information
Ensure your shipping address is accurate at the time of purchase. Papasonns.com is not responsible for packages delivered to an incorrect or outdated address provided during checkout.