Shipping policy
Shipping Policy for Papasonns.com
Effective Date: December 3, 2024
Thank you for shopping at Papasonn's! Below is an outline of our shipping process to ensure a seamless experience for you.
Order Processing
- Orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has shipped.
Shipping Rates and Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer Standard Shipping (5–7 business days).
Order Tracking
- Once your order has shipped, you will receive a tracking number to monitor your package’s progress.
Shipping Delays
- While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, carrier delays, or customs processes may cause delays.
- If your order has not arrived within the estimated delivery window, please contact us at contact@papasonns.com with your order number for assistance.
Damaged or Lost Packages
- If your package arrives damaged or is lost in transit, please reach out to us immediately at contact@papasonns.com. Include your order number and any relevant photos of the damage for a faster resolution.